LakeCross Veterinary was recently endorsed by the American Association of Feline Practitioners as a gold-certified Cat Friendly Practice (CFP). The practice is the first and only gold-certified CFP in the Lake Norman region.
“We are committed to providing the highest quality care for our feline patients,” said practice founder Tom Hemstreet, DVM, RSO. “It is such an honor for LakeCross Veterinary to be the first and only gold-certified Cat Friendly Practice in the area. We are proud to offer feline-focused services in a manner that provides a positive experience for cats and their owners.”
The team of six veterinarians and staff of LakeCross Veterinary incorporate cat-friendly features into the physical environment of the practice, including clinics for cats only, cat-friendly office accommodations, feline-sensitive examination rooms, and medical equipment designed specifically for cats. As part of the CFP certification process, the veterinarians and staff gained unique insight regarding how to understand the specific needs of cats. This includes knowing how to interpret a cat’s facial expressions and body language and also being trained in alternate techniques to calm an anxious cat and ensure that exams and procedures do not escalate anxiety.
“We’ve evaluated every aspect of our practice and office environment from the feline perspective,” said practice manager Tara Adams. “We can confidently say that from the minute your cat enters our door, he or she will immediately be part of a welcoming, comfortable experience that will ultimately lead to improved health for your pet.”